Policies

Refund Policy

All Sales Are Final
Due to the limited nature of our drops, all sales are final. We do not offer refunds, exchanges, or returns. Please ensure that all sizing, product details, and shipping information are correct before placing your order. If you receive a damaged or incorrect item, please contact us at info.recherchestudios@gmail.com within 3 days of delivery so we can assess the issue.

Washing
We are not responsible for any damage that occurs to garments due to improper washing or care. Washing instructions are posted under the listing for each garment; please pay careful attention to washing instructions to ensure no damage occurs. 

Shipping Policy

Domestic Shipping Only
We currently ship only within the United States. International orders are not supported at this time.

Shipping Time
Please allow 2–3 weeks for your order to be processed, fulfilled, and shipped. Delivery times may vary depending on order volume and your location. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Errors
Make sure your shipping address is correct when placing your order. We are not responsible for orders lost due to incorrect addresses provided by the customer.

Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data:

Information We Collect

  • Name
  • Email Address
  • Shipping and billing address
  • Payment details (processed securely via third-party payment processors)
  • Purchase History

How We Use Your Information

  • To fulfill and deliver your order
  • To communicate order updates or respond to inquiries
  • For marketing purposes (if you opt in)
  • To improve our store and customer experience

Sharing Your Information
We do not sell or rent your personal information. We may share data with trusted third-party services (e.g., payment processors, shipping carriers) strictly for order fulfillment and customer support.

Data Security
We implement standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights
You may request access to or deletion of your personal information by contacting us at info.recherchestudios@gmail.com.